On Friday, February 3 the organization abruptly reversed its decision amid a firestorm of criticism on Twitter, Facebook, and many blogs.There is little doubt that social and media pressure forced Komen to reverse its plan. The Figure shows the representative Twitter hashtags associated with Komen during the controversy, from January 31-February 3.
Sorting through over 100,000 tweets that were sent in regard to Komen during the controversy, we see that they are dominated by critics of the move. Just three of the top 28 hashtags support Komen’s move (1 is ambiguous).
In order to examine what drove this message, we took a look at a new tool called “influencers” created by the Yahoo! Labs Content Science team, which we are going to use extensively on The Signal. Influencers are the Twitter users who help spread a message. They tweet a lot on a particular topic, are retweeted, and have a big following.
The influencers in this controversy are a combination of official organization Twitter accounts, journalists, and some unaffiliated tweeters. There was both a top element to the distribution of this message, but also a broad-based push, especially in last two days. Pro-life groups never got much traction, with just one influencer on the list:Influencers During ControversyFeb 01, 2012:Feb 02, 2012:PPactPlanned ParenthoodUS_JUSTActivist groupIPPF_WHRPlanned ParenthoodJessGroseSlate journalistrtraisterNew York Times journalistDcdebbieUnaffiliatedNPRHealthNPR HealthshannynmooreUnaffiliatedHuffingtonPostHuffington PostezrakleinWashington Post journalistDavid_Feldman_ComedianSlateSlatenancyfranklinNew Yorker journalistedstetzerPresident of LifewaymarikatogoMoveon.orgtaradublinrocksUnaffiliatedJessicaPhD08Washington Post journalistFeb 03, 2012:dailykosDaily KosHuffingtonPostHuffington PostPpactPlanned ParenthoodBreakingNewsBreakingNews.comProducerMatthewReuters journalistiowahawkblogUnaffiliatedsomeecardsSome E Card (had card mocking Komen)jayrosen_nyuUnaffiliatedjulieklausnerUnaffiliated
We can see that the pro-choice groups mobilized well, and we can see that their comments were clustered around pro-choice slogans. Here are representative retweeted tweets relating to the controversy by day:
January 31: RT @ppact: ALERT: Susan G. Komen caves under anti-choice pressure, ends funding for breast cancer screenings @ PP http://t.co/T17wWxHM
February 1: RT @MishaRN: Donate to Planned Parenthood & request a thank you card be sent to: Karen Handel c/o Susan G. Komen Foundation
February 2: RT @AdamSerwer: Will Komen cancel its $7.5 million grant to Penn State, which like PP is under federal investigation? http://t.co/Y96Yw3RX
February 3: RT @WayneSlater: Stunning reversal. Nancy Brinker/Komen for Cure backs down. Will continue to fund Planned Parenthood. http://t.co/zji3TCuU
Like most online campaigns, this one was a combination of established, influential voices and a more genuinely viral group of commentators. Expect to see a lot more from our influencers tool in the future.
David Rothschild is an economist at Yahoo! Research. He has a Ph.D. in applied economics from the Wharton School of Business at the University of Pennsylvania. His dissertation is in creating aggregated forecasts from individual-level information. Follow him on Twitter @DavMicRot and email him at firstname.lastname@example.org. The content science team at Yahoo! Labs contributed the data for this analysis.
Correction, 6:02 p.m. ET: This article has been updated to reflect that the Yahoo content science team, and not any particular individuals, developed the tools used to collect the “influencers” data. The error was made during editing.